Effective Date: 30 January 2026
Welcome to Zadesta.
These Terms of Use (“Terms”) govern your access to and use of the Zadesta website and any information, resources, consultations, or services made available through it.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with them, please do not use this website.
Zadesta Ltd. (“Zadesta”, “we”, “our”, or “us”) is a management consulting firm, based in Ottawa, Ontario, Canada, that helps organisations improve processes, operations, performance, and organisational effectiveness.
The information on this website is intended to help organisations understand our services and determine whether we may be a suitable consulting partner.
You agree to use this website only for lawful purposes.
You must not:
We reserve the right to suspend or restrict access where misuse is suspected.
The information provided on this website is intended for general informational purposes only.
Nothing on this website constitutes:
No professional relationship is created simply by visiting this website, contacting us, or booking an introductory consultation.
Consulting engagements begin only after both parties have entered into a written agreement.
Our website may allow you to request a consultation or discovery call.
Submitting a booking request does not guarantee that we will accept an engagement.
We reserve the right to:
Any recommendations provided during an introductory consultation are general in nature unless otherwise agreed in writing.
Where consulting services are provided, the relationship between Zadesta and the client will be governed by a separate written agreement.
If there is any inconsistency between these Terms and a signed consulting agreement, the consulting agreement will prevail.
Unless otherwise stated, all content on this website is owned by or licensed to Zadesta.
This includes:
All intellectual property rights are reserved.
You may:
You may not:
If you submit information through our contact forms or other communications, you confirm that:
You retain ownership of your information.
By submitting it, you grant us permission to use it for the purpose of responding to your enquiry and providing requested services.
Our website may use or link to third-party services, including:
These services operate under their own terms and privacy policies.
We are not responsible for their content, availability, or practices.
We aim to keep the website available and accurate.
However, we do not guarantee that the website will:
We may modify, suspend, or discontinue any part of the website without prior notice.
We make reasonable efforts to ensure that the information published on this website is accurate at the time of publication.
However, we do not warrant that all content will always be complete, current, or free from errors.
Information may change without notice.
To the fullest extent permitted by law, Zadesta shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:
Where liability cannot legally be excluded, our liability shall be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence where such exclusion is prohibited by law.
You agree to indemnify and hold harmless Zadesta, its directors, employees, contractors, and representatives from claims, losses, liabilities, costs, or expenses arising from your breach of these Terms or your misuse of the website.
Our collection and use of personal information is governed by our Privacy Policy.
By using this website, you acknowledge that you have read our Privacy Policy.
From time to time, Zadesta may use artificial intelligence tools to support research, content development, workflow improvement, analysis, or operational efficiency.
All client-facing work remains subject to appropriate human oversight and professional judgement.
Unless expressly agreed in writing, clients should not assume that deliverables are generated solely by automated systems or solely by human processes.
Information submitted through the website before a formal consulting engagement is not automatically subject to a confidentiality agreement.
Please avoid sending confidential, proprietary, commercially sensitive, or regulated information through website forms unless we have agreed appropriate safeguards.
Where a consulting engagement is established, confidentiality obligations will be governed by the applicable service agreement.
Our website may be accessed from countries around the world.
Users are responsible for ensuring that their use of the website complies with the laws applicable in their jurisdiction.
These Terms, and any dispute or claim arising out of or in connection with your use of this website, shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, and the courts of Ontario shall have non-exclusive jurisdiction, unless otherwise agreed in writing between the parties.
Where consulting services are provided under a separate written agreement, that agreement may specify a different governing law, which will apply to those services.
Nothing in these Terms limits any mandatory consumer protections that apply under the laws of your country or region of residence.
We may revise these Terms from time to time.
The updated version will be published on this page together with the revised Effective Date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
If you have questions regarding these Terms, please contact us.
Zadesta Ltd.
Website: https://zadesta.com
Email: info@zadesta.com
Contact Page: https://zadesta.com/contact
We will respond as promptly as reasonably practicable.